Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
John Hyde receives consistent praise for aggressive case work and quick results, but the firm shows a split personality: some reviewers report strong outcomes at fair prices, while others cite slow callbacks and poor treatment by Peter Odlum, including a billing dispute and dismissive communication during sensitive conversations.
Most reviewers praise Freeman Law Firm staff by name for professionalism, fair settlements, and quick responses. A recent client waited months without lawyer contact or case assignment, experienced dismissive paralegal behavior, and felt disorganized handling undermined the firm's stated standards.
David Zipfel and Donna Britschgi deliver strong results on car accident and injury cases, with clients praising their knowledge, determination, and willingness to push for fair settlements. Long-standing clients value their personal touch and thorough attention. Two outlier one-star reviews allege poor communication, unclear settlement explanations, and disrespect, though the firm contests those claims and most clients report being kept informed throughout the process.
Last updated 2026-08-15