Slip and Fall / Premises Liability in West Hartford

Reviewers consistently report a smooth, low-stress experience with Goetz Law. Tim Goetz and his staff (including Kelly Chrostowski, Attorney Dzen, Karen Frenette) handle real estate, estate planning, and landlord matters with clear explanations, quick turnaround times, and genuine care that extends beyond normal working hours. The firm earns praise for accessibility and knowledge of Connecticut law. Clients feel heard during vulnerable moments (first home purchase, estate planning for young families, elderly property sales). Several mention prompt callback times (30 minutes to a few days) and willingness to accommodate clients' needs, such as visiting an assisted living facility for document signing.

Ed Rosenthal's practice delivers settlements clients describe as substantial and fair, often exceeding initial offers by multiples. He earned praise for walking clients through every step, fighting insurance companies when cases stalled, and making traumatic situations feel manageable through direct, respectful communication. Work spans car accidents, store falls requiring surgery, and worker's compensation claims. Clients consistently cite his willingness to connect them with injury resources and his patience over multi-year cases. No negative feedback appeared across 19 recent reviews.

Clients consistently report feeling treated as individuals, not case numbers, with named attorneys like Sean Stokes, Paul Iannaccone, John Houlihan, and Chris Houlihan providing hands-on support through complex injury cases. The firm delivers clear communication at every step, from quick callback times to regular settlement updates, paired with outcomes that clients describe as exceeding expectations. Staff members including receptionists, paralegals Kim G. and Lynn Marie D. maintain professionalism and warmth even in multi-year cases. Reviewers repeatedly praise the team's willingness to take on challenging or "impossible" cases others declined, handle international complications, and remain available beyond standard expectations.

Five-star reviews across 17 cases show clients consistently return and refer. Frank Costello and Jeremy Brown gain specific praise for fighting hard, explaining legal details plainly, and responding within 24 hours. Workers compensation cases dominate feedback; clients value the firm's certification, willingness to keep cases unsettled until satisfied, and treating them as people rather than case numbers.

Cohen, Burns, Hard & Paul earns consistent praise for quick responses and professional handling across real estate, business, and personal legal matters. Named attorneys like Eric Hard and Kevin Burns deliver accessible service and expert guidance clients trust for decades.

Staff at Goff Law Group move quickly and stay in steady contact, explaining every step and fighting hard to maximize settlements. Clients name specific attorneys (Pam Cameron, Wanda Wisniowski, Zach Gain, Liz Swanson) and paralegals who made them feel supported and cared for through difficult cases. Two unhappy clients describe communication breakdowns mid-case and frustration over settlement strategy, with one mentioning unresolved property retention for a decade. The firm's heavy advertising (billboards) drew particular irritation from those disappointed with case outcomes.

Clients consistently report thorough, compassionate representation backed by quick communication and careful attention to their circumstances. Named attorneys including Kennedy, Schwab, Annecchino, Roberge, and Koch earned particular praise for explaining processes clearly, staying accessible during recovery, and negotiating settlements clients found fair. The firm handles car accidents, wrongful death, falls, and workplace injuries across multiple towns in the Hartford area. Reviewers highlight the willingness to take on difficult cases, coordinate with other counsel when needed, and manage complex multi-party incidents. Staff including Andrea Onofrio and Maura Black earned specific recognition for support and follow-through.

Reviewers value Peter Casey's willingness to fight hard for clients and explain options plainly. Long-term clients highlight his knowledge and straightforward approach across personal injury and estate matters.

Most reviewers praise the firm's attorneys as knowledgeable and personally attentive, with senior partners named Stanger and Stanfield earning specific recognition for complex cases. However, recent complaints highlight scheduling failures and inconsistent client access, which undercuts trust. Evidence is limited by age and breadth across multiple practice areas.

Most reviewers praise Karen Gersten's legal skill and genuine concern for clients in family cases. However, one detailed complaint accuses her of acting without consulting clients beforehand and pursuing tactics that backfired for families she represented.

All five Google reviews rate the firm five stars. Clients praise Attorney Seidman and the team for responsiveness, legal knowledge, and taking time to explain each step. One client highlighted confidence gained during a stressful case.

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Duane Lueders handles motor vehicle and personal injury cases with strong communication and follow-up. One repeat client complained about low settlement offers and broken promises, though most reviewers praise fair compensation and quick case setup.